Summer closure 16th – 24th August 2018. During this period the laboratory will be closed, however orders will continue to be sent out and received…

Privacy Policy

Animal DNA Diagnostics Ltd are committed to safeguarding and preserving the privacy of our customers.

Animal DNA Diagnostics Ltd guarantees that it will not distribute any customer contact information to any third party.

Animal DNA Diagnostics Ltd will store contact information only to enable accounts, business record keeping, advertising and marketing.

Animal DNA Diagnostics Ltd will not disclose any animal details provided by a customer, or any results from testing undertaken, to any third party . Exceptions to this are where an agreement is in place to inform a breed registry or other registration body. A list of the authorities which will receive test results are provided under the Instructions and Information tab on the Home Page.


Information We Collect
In running and maintaining our website we may collect and process the following data about you:
i. Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
ii. Information provided voluntarily by you. For example, when you register for information or make a purchase.
iii. Information that you provide when you communicate with us by any means.
Use of Your Information
We use the information that we collect from you to provide our services to you.  In addition to this we may use the information for one or more of the following purposes:
i. To provide information to you that you request from us relating to our products or services. 
ii. To inform you of any changes to our website, services or goods and products.
If you have previously purchased tests from us we may provide to you details of similar tests that you may be interested in.
Storing Your Personal Data
We do our upmost to ensure that all reasonable steps are taken to make sure that your data is treated and stored securely.
Disclosing Your Information
We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:
i. In the event that we sell any or all of our business.
ii. Where we are legally required by law to disclose your personal information.
iii. To further fraud protection and reduce the risk of fraud.
Third Party Links
On occasion we include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data.
Access to Information
In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you. Please note that we reserve the right to charge a fee of £10 to cover costs incurred by us in providing you with the information. 
Contacting Us
Please do not hesitate to contact us regarding any matter relating to this Privacy Policy at info@animaldnadiagnostics.co.uk